Rent
Generic capability you should buy cheaply and never build identity around. Raw intelligence, common workflows, anything the ecosystem already does well. Renting here is the correct answer, not a failure.
The margin pool is moving from generic intelligence to contexted outcomes. That single sentence explains most of what the large players are doing, and it tells a normal business where its own value is going to sit.
The AI market is not settling into neat layers. It is compressing layers wherever the work is generic, and hardening them wherever the context is proprietary, regulated or commercially sensitive.
Where the eight shifts tell you where value is moving, this tells you why it moves, and what your firm should rent, protect or build.
Every firm has three jobs in this market. Clarity comes from naming which one applies where.
Generic capability you should buy cheaply and never build identity around. Raw intelligence, common workflows, anything the ecosystem already does well. Renting here is the correct answer, not a failure.
Proprietary context that is exposed: customer trust, pricing logic, operational judgement, regulated decisions, historic outcomes. Protect it by being deliberate about what the model layer gets to see.
Context you can grow faster than competitors: the data exhaust of your real work, linked to real outcomes, captured on purpose and fed back in. The only move that builds a durable lead.
Hold two dimensions at once: how generic or proprietary the context is, and how much friction protects it. Regulation, integration, switching cost, compliance, trust.
Open and cheap models win. There is nothing to defend.
Platforms defend for a while on workflow and compliance, but the ground is moving under them.
Yours, but exposed. The model layer will try to absorb it through everyday usage.
Where margin lives. Context only you hold, protected by regulation, trust, integration or switching cost.
Answer them honestly. A made-up moat is worse than no moat.
The full write-up on the forces reshaping where firms make money, the context-times-friction map, the flywheel, trust as a moat, and the interview prompt that turns it into a board-ready read on what your firm should defend or build.
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